Pointe Santo Stay 12-12/12-16
Review by Don S.
We enjoyed our stay - we have vacationed in SBI for year and stayed in this condo a number of times. We have concerns about the level of cleanliness and amenities based on our most recent stay. The kitchen is not as well stocked, we had to stop by and pick up garbage bags, we were woke up nightly by a loud mechanical pounding coming from inside the unit (not sure what this was), found a large roach in the guest bed room still alive 2 inches long. Overall it seems the condo is not as well taken care of and maintain as it was in our previous stays. We have this unit booked in March of 2019 and hope things have improved. We realize it was a difficult year on the island.
3 out of 5 stars
Thank you so much for your review. We appreciate your loyalty of being a repeat renter in Pointe Santo B22. We are so sorry that you checked in to find these issues. We do inspect our units and make sure that there are enough kitchen utensils for the maximum number of guests, which is 5 for this unit. At any time during your stay, you are more than welcome to call us about things like the pests or the noise that woke you up at night. For both instances, we would send someone over as soon as possible. We are not aware of what would be making that noise, but we will make sure to check thoroughly so that this issue is resolved. We are excited to welcome you back in March and hope that the next time is more pleasant for you. Thank you so much for your feedback!
Fall Vacation 2018
Review by Gary S.
Always a great time staying at Pointe Santo. Unit B-22 was very comfortable and clean with just a few minor items that needed attention and tow which the property mgt. addressed promptly.
5 out of 5 stars
Thank you so much for your review! We are so glad you enjoyed your stay at Pointe Santo B22! It is our pleasure to come and help with anything we can as quickly as possible. We hope to see you again in the future!
Review for Condo unit B-22 Pointe Santo
Review by Cheryl M.
Our condo was beautifully decorated. We had sunny days and awesome shelling. Our condo did lack although in the fact that the toaster was broken. The handle will not go completely down, thus you have to cook 1/2 way , then flip to cook the other half. There were only 3 beach towels, so we had to wash every day to have a clean towel. More beach towels are definitely needed and I am sure future guests would appreciate having. I don't wash every day at home! Only 1 steak knife, so we had to "pass around" so we could cut meat, so more steak knives are needed. Otherwise, a wonderful experience and would return again. Thanks You so much for a fun vacation!
4 out of 5 stars
Thank you so much for your review! We do appreciate you leaving us feedback. In the future, you are always welcome to call us and we are happy to bring over anything we need to to make your stay more enjoyable! We are always happy to help. We hope you will stay with us in the future when visiting Sanibel!